Paris Do

Led the design of an internal agent support platform, achieving a 20% reduction in operational costs and significant improvements in agent satisfaction through workflow optimization and usability enhancements.

Delivered critical banking features for Marqeta's embedded finance SDKs and white-label applications, significantly reducing client integration time and accelerating time-to-market for enterprise partners.

Spearheaded multi-brand design system initiatives, boosting design and engineering velocity by 50% through the implementation of scalable theming, reusable components, and robust system governance.

Collaborated cross-functionally with Legal, Risk, and Compliance teams to develop secure, localized financial experiences for international markets, ensuring full regulatory compliance.

Developed high-fidelity prototypes and compelling vision concepts, directly contributing to securing multimillion-dollar strategic enterprise partnerships.

Designed and successfully launched a mobile vehicle inspection application, acquiring over 2,500 new product subscriptions and increasing compliance product revenue by 18%.

Delivered core fleet safety tools, including real-time vehicle tracking, safety risk scoring, and video event review, leading to a 15% improvement in overall fleet safety outcomes.

Transformed complex IoT data into intuitive dashboards for enterprise fleet managers, significantly increasing feature adoption and enabling faster, data-driven operational decision-making.

Built a comprehensive mobile-first design system from inception, reducing design-to-development handoff time by 40% and ensuring consistent UI across all products.

Led the design of a data-rich global field service work order tool utilized by over 200 technicians, identifying and resolving workflow inefficiencies through comprehensive interviews and process mapping.

Delivered high-visibility intranet experiences, leveraging usability testing, heuristic audits, and data-driven design to enhance employee engagement.

Revamped the corporate careers site, implementing improved information architecture and search-optimized UX, which resulted in a 15% increase in organic traffic.